PFRDA Grade A 2026 Phase II General Stream | Two 50-MCQ Mock Tests + English Practice

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PFRDA Officer Grade A · Phase II · General stream

Practise the real 50-question, 40-minute Paper 2 format

Two original 50-question General Stream practice sets. Each set uses the official Paper 2 timing and negative-marking format. Phase II also includes a separate 3-task descriptive English paper; writing prompts and self-check rubrics are included below.

Set A: Q1–50 · Set B: Q51–10040 min / set¼ negative marking / wrong answerExplanations on demand

Instructions / निर्देश: Select one option (A–D) for each question. Use “Start timed attempt” to begin the timer. Submit to reveal score and topic analysis; missed explanations will open automatically. You may skip questions. Answers are also available in expandable explanations for self-study, even without scripts. No registration is required; results are calculated in your browser and are not sent to our servers.

हिन्दी निर्देश: प्रत्येक प्रश्न का एक विकल्प चुनें। टाइमर शुरू करें और अंत में Submit दबाकर विषयवार स्कोर देखें। गलत और छोड़े गए प्रश्नों की व्याख्या खुल जाएगी। व्याख्या को अभ्यास के दौरान भी खोला जा सकता है; परीक्षा जैसा अभ्यास करने के लिए पहले उत्तर स्वयं दें।

Scoring: 2 marks for a correct answer; −0.50 for an incorrect answer; zero for an unanswered question. The 50-question, 40-minute, 100-mark model follows the 2026 General Stream Phase II Paper 2 notice.

Practice Set A

50 MCQs · 40 minutes

QUESTION 01PFRDA Act & Pension Architecture

Which Indian law established the statutory framework for the Pension Fund Regulatory and Development Authority?

Select the best answer for question 1
Explanation / उत्तर की व्याख्या

Correct answer: B — PFRDA Act, 2013.

The PFRDA Act, 2013 provides the statutory regulatory framework for PFRDA and the pension system it supervises.

QUESTION 02PFRDA Act & Pension Architecture

PFRDA primarily regulates which area?

Select the best answer for question 2
Explanation / उत्तर की व्याख्या

Correct answer: A — Pension funds and the National Pension System framework.

PFRDA develops and regulates the pension sector, including the National Pension System, under the applicable law.

QUESTION 03PFRDA Act & Pension Architecture

What does PRAN stand for in the National Pension System?

Select the best answer for question 3
Explanation / उत्तर की व्याख्या

Correct answer: D — Permanent Retirement Account Number.

PRAN is a unique Permanent Retirement Account Number identifying an NPS subscriber.

QUESTION 04PFRDA Act & Pension Architecture

What is the core role of an NPS Central Recordkeeping Agency (CRA)?

Select the best answer for question 4
Explanation / उत्तर की व्याख्या

Correct answer: C — Maintain subscriber records and transactions.

A CRA performs central recordkeeping and related subscriber-transaction functions in the NPS architecture.

QUESTION 05PFRDA Act & Pension Architecture

The NPS Point of Presence (PoP) mainly provides:

Select the best answer for question 5
Explanation / उत्तर की व्याख्या

Correct answer: B — Investor-facing NPS service and distribution interface.

PoPs provide subscriber-facing services within the NPS architecture, subject to regulatory requirements.

QUESTION 06PFRDA Act & Pension Architecture

A Pension Fund Manager in NPS primarily:

Select the best answer for question 6
Explanation / उत्तर की व्याख्या

Correct answer: A — Manages pension assets in permitted investments.

Pension funds manage investment portfolios according to regulations, mandates and investment guidelines.

QUESTION 07PFRDA Act & Pension Architecture

What is the basic difference between a defined contribution and defined benefit retirement scheme?

Select the best answer for question 7
Explanation / उत्तर की व्याख्या

Correct answer: D — DC benefit depends on contributions and investment outcomes; DB benefit follows a promised formula.

A defined-contribution scheme accumulates contributions and returns; a defined-benefit scheme promises benefits based on scheme rules.

QUESTION 08PFRDA Act & Pension Architecture

Which governance principle helps protect NPS subscriber assets?

Select the best answer for question 8
Explanation / उत्तर की व्याख्या

Correct answer: C — Separation of recordkeeping, custody and investment management roles.

Separation of key functions, oversight and reconciliation form part of safeguards for retirement assets.

QUESTION 09PFRDA Act & Pension Architecture

An annuity is most directly associated with:

Select the best answer for question 9
Explanation / उत्तर की व्याख्या

Correct answer: B — A stream of periodic payments.

An annuity converts capital or a contract right into payments over specified intervals and conditions.

QUESTION 10PFRDA Act & Pension Architecture

Why does a retirement investor need to understand sequence-of-returns risk?

Select the best answer for question 10
Explanation / उत्तर की व्याख्या

Correct answer: A — Negative returns near withdrawals can damage sustainable retirement income.

Investment losses near retirement or early withdrawal years can have disproportionate effects when money is being drawn down.

QUESTION 11Union Budget & Economics Fundamentals

Fiscal deficit is total government expenditure less:

Select the best answer for question 11
Explanation / उत्तर की व्याख्या

Correct answer: D — Revenue receipts and non-debt capital receipts.

The deficit captures borrowing needs after subtracting non-borrowing receipts from total expenditure.

QUESTION 12Union Budget & Economics Fundamentals

A fiscal multiplier of 1.5 suggests an extra ₹100 of spending could, under the model assumptions, change output by:

Select the best answer for question 12
Explanation / उत्तर की व्याख्या

Correct answer: C — ₹150.

A spending multiplier of 1.5 means modelled ΔY = 1.5 × 100 = ₹150. Actual effects vary with economic conditions.

QUESTION 13Union Budget & Economics Fundamentals

The GDP deflator measures:

Select the best answer for question 13
Explanation / उत्तर की व्याख्या

Correct answer: B — Overall prices of domestically produced final output.

The GDP deflator is nominal GDP divided by real GDP times 100, reflecting economy-wide domestic output prices.

QUESTION 14Union Budget & Economics Fundamentals

Which generally makes public debt servicing more expensive when debt is refinanced?

Select the best answer for question 14
Explanation / उत्तर की व्याख्या

Correct answer: A — Higher interest rates.

Refinancing higher-cost debt can increase interest expenditure, all else being equal.

QUESTION 15Union Budget & Economics Fundamentals

A progressive income tax system means that:

Select the best answer for question 15
Explanation / उत्तर की व्याख्या

Correct answer: D — Higher taxable incomes tend to face higher marginal rates.

Progressivity refers to rates rising with taxable income under the relevant schedule.

QUESTION 16Union Budget & Economics Fundamentals

The Economic Survey of India is primarily a:

Select the best answer for question 16
Explanation / उत्तर की व्याख्या

Correct answer: C — Review of economic developments and policy analysis.

The Economic Survey analyses macroeconomic trends, sectors and policy issues; exact publication practices can change.

QUESTION 17Union Budget & Economics Fundamentals

The Phillips curve is traditionally used to illustrate the short-run relationship between:

Select the best answer for question 17
Explanation / उत्तर की व्याख्या

Correct answer: B — Inflation and unemployment.

The Phillips-curve framework examines inflation-unemployment dynamics, with expectations and supply shocks affecting the relationship.

QUESTION 18Union Budget & Economics Fundamentals

An increase in the cash reserve ratio, other things equal, generally:

Select the best answer for question 18
Explanation / उत्तर की व्याख्या

Correct answer: A — Reduces banks’ deployable resources.

A higher required reserve share ties up more deposits in required reserves, affecting bank liquidity.

QUESTION 19Union Budget & Economics Fundamentals

A current account deficit in the balance of payments broadly reflects:

Select the best answer for question 19
Explanation / उत्तर की व्याख्या

Correct answer: D — Current external payments exceeding current receipts.

It reflects a net shortfall on the current account, including trade, services, income and transfers.

QUESTION 20Union Budget & Economics Fundamentals

If consumption rises by ₹60 when disposable income rises by ₹100, marginal propensity to consume is:

Select the best answer for question 20
Explanation / उत्तर की व्याख्या

Correct answer: C — 0.6.

MPC = change in consumption / change in disposable income = 60/100 = 0.6.

QUESTION 21Commerce & Accountancy

Cash flow from operating activities relates chiefly to:

Select the best answer for question 21
Explanation / उत्तर की व्याख्या

Correct answer: B — Core revenue-generating operations.

Operating cash flows generally arise from the principal revenue-producing activities of the entity.

QUESTION 22Commerce & Accountancy

Which item is normally presented as a current asset?

Select the best answer for question 22
Explanation / उत्तर की व्याख्या

Correct answer: A — Inventory for sale.

Inventory is generally held for sale or consumed in the ordinary operating cycle and is classified as current.

QUESTION 23Commerce & Accountancy

A rights issue offers new shares primarily to:

Select the best answer for question 23
Explanation / उत्तर की व्याख्या

Correct answer: D — Existing shareholders under specified terms.

A rights issue generally gives eligible existing shareholders an opportunity to subscribe for additional shares.

QUESTION 24Commerce & Accountancy

Bonus shares are usually issued by:

Select the best answer for question 24
Explanation / उत्तर की व्याख्या

Correct answer: C — Capitalising eligible reserves in accordance with law.

A bonus issue capitalises qualifying reserves and increases paid-up share capital without fresh cash subscription.

QUESTION 25Commerce & Accountancy

Which ratio most directly tests near-term liquidity?

Select the best answer for question 25
Explanation / उत्तर की व्याख्या

Correct answer: B — Current ratio.

Current ratio compares current assets with current liabilities.

QUESTION 26Commerce & Accountancy

In accounting, depreciation reflects:

Select the best answer for question 26
Explanation / उत्तर की व्याख्या

Correct answer: A — Systematic allocation of the depreciable amount.

Depreciation allocates an asset’s depreciable value over its estimated useful life.

QUESTION 27Commerce & Accountancy

An Employee Stock Option Plan is mainly intended to:

Select the best answer for question 27
Explanation / उत्तर की व्याख्या

Correct answer: D — Give eligible employees an option to acquire company shares under a plan.

ESOPs can align employee incentives with share value subject to vesting and applicable regulations.

QUESTION 28Commerce & Accountancy

Unearned service revenue received in advance is generally classified as:

Select the best answer for question 28
Explanation / उत्तर की व्याख्या

Correct answer: C — Liability until earned.

Until performance obligations are met, consideration received in advance generally gives rise to a contract liability.

QUESTION 29Commerce & Accountancy

Assets ₹12,00,000 and liabilities ₹4,75,000 imply equity of:

Select the best answer for question 29
Explanation / उत्तर की व्याख्या

Correct answer: B — ₹7,25,000.

Equity = 12,00,000 − 4,75,000 = ₹7,25,000.

QUESTION 30Commerce & Accountancy

Sales ₹8 lakh, COGS ₹5 lakh. Gross margin as percentage of sales:

Select the best answer for question 30
Explanation / उत्तर की व्याख्या

Correct answer: A — 37.5%.

Gross profit = ₹3 lakh; gross margin = 3/8 × 100 = 37.5%.

QUESTION 31Management & HRD

Which management function compares actual performance with plans and corrects deviations?

Select the best answer for question 31
Explanation / उत्तर की व्याख्या

Correct answer: D — Controlling.

Controlling measures performance against objectives and triggers corrective action.

QUESTION 32Management & HRD

In Maslow’s hierarchy, esteem needs are generally placed:

Select the best answer for question 32
Explanation / उत्तर की व्याख्या

Correct answer: C — Above belongingness and below self-actualisation.

The conventional hierarchy proceeds physiological, safety, belongingness, esteem and self-actualisation.

QUESTION 33Management & HRD

Herzberg’s theory distinguishes motivators from:

Select the best answer for question 33
Explanation / उत्तर की व्याख्या

Correct answer: B — Hygiene factors.

Herzberg grouped satisfaction drivers as motivators and dissatisfaction-preventing conditions as hygiene factors.

QUESTION 34Management & HRD

Vroom’s expectancy theory links motivation to:

Select the best answer for question 34
Explanation / उत्तर की व्याख्या

Correct answer: A — Expectancy, instrumentality and valence.

Expectancy theory models effort-performance belief, performance-outcome belief and the attractiveness of outcomes.

QUESTION 35Management & HRD

Delegation generally involves:

Select the best answer for question 35
Explanation / उत्तर की व्याख्या

Correct answer: D — Assigning authority to perform tasks while retaining accountability.

Authority can be delegated to subordinates, but the delegating manager remains accountable for results.

QUESTION 36Management & HRD

The Tuckman sequence of group development is:

Select the best answer for question 36
Explanation / उत्तर की व्याख्या

Correct answer: C — Forming–storming–norming–performing.

Tuckman’s model describes forming, storming, norming and performing, later extended by adjourning.

QUESTION 37Management & HRD

360-degree appraisal obtains input from:

Select the best answer for question 37
Explanation / उत्तर की व्याख्या

Correct answer: B — Multiple stakeholder perspectives.

Multi-rater feedback can include supervisors, peers, subordinates and other relevant raters.

QUESTION 38Management & HRD

Which is an example of lateral communication?

Select the best answer for question 38
Explanation / उत्तर की व्याख्या

Correct answer: A — Two managers at similar hierarchical level coordinate.

Lateral or horizontal communication occurs across the same organisational level.

QUESTION 39Management & HRD

A democratic leadership style tends to emphasise:

Select the best answer for question 39
Explanation / उत्तर की व्याख्या

Correct answer: D — Participation in decisions.

Participative or democratic leadership seeks input while retaining appropriate responsibility for decisions.

QUESTION 40Management & HRD

The Johari Window is widely used to explore:

Select the best answer for question 40
Explanation / उत्तर की व्याख्या

Correct answer: C — Self-awareness and interpersonal feedback.

The Johari Window contrasts what is known and unknown to self and others, supporting feedback and awareness.

QUESTION 41Finance & Financial Markets

A primary market transaction involves:

Select the best answer for question 41
Explanation / उत्तर की व्याख्या

Correct answer: B — Issue of new securities.

The primary market channels funds to issuers through fresh securities offerings.

QUESTION 42Finance & Financial Markets

A secondary market primarily enables:

Select the best answer for question 42
Explanation / उत्तर की व्याख्या

Correct answer: A — Trading of existing securities.

Secondary markets provide liquidity and price discovery for securities already issued.

QUESTION 43Finance & Financial Markets

A futures contract is generally:

Select the best answer for question 43
Explanation / उत्तर की व्याख्या

Correct answer: D — An exchange-traded standardised derivative.

Futures are usually standardised exchange-traded derivative contracts with clearing and margin arrangements.

QUESTION 44Finance & Financial Markets

A swap contract typically involves:

Select the best answer for question 44
Explanation / उत्तर की व्याख्या

Correct answer: C — Exchange of specified cash flows between parties.

Swaps exchange contractual cash flows such as fixed and floating interest payments.

QUESTION 45Finance & Financial Markets

Bond prices and market yields generally move:

Select the best answer for question 45
Explanation / उत्तर की व्याख्या

Correct answer: B — In opposite directions.

For ordinary fixed-coupon bonds, higher required yields reduce present value and hence price.

QUESTION 46Finance & Financial Markets

A diversification benefit arises chiefly from:

Select the best answer for question 46
Explanation / उत्तर की व्याख्या

Correct answer: A — Combining imperfectly correlated exposures.

Imperfect correlation can reduce portfolio volatility relative to concentrating in one exposure.

QUESTION 47Finance & Financial Markets

A debenture is generally:

Select the best answer for question 47
Explanation / उत्तर की व्याख्या

Correct answer: D — A debt security.

Debentures ordinarily represent a company’s borrowing instrument, subject to terms and legal classification.

QUESTION 48Finance & Financial Markets

The present value of ₹110 receivable after one year at a 10% discount rate is:

Select the best answer for question 48
Explanation / उत्तर की व्याख्या

Correct answer: C — ₹100.

Present value = 110/(1.10) = ₹100.

QUESTION 49Finance & Financial Markets

If a 1-year investment grows from ₹1,000 to ₹1,080 without intermediate cash flows, simple return is:

Select the best answer for question 49
Explanation / उत्तर की व्याख्या

Correct answer: B — 8%.

Holding-period return = (1,080−1,000)/1,000 = 8%.

QUESTION 50Finance & Financial Markets

Which market generally trades short-term debt instruments?

Select the best answer for question 50
Explanation / उत्तर की व्याख्या

Correct answer: A — Money market.

The money market facilitates trading in short-term funds and instruments such as Treasury bills and commercial paper.

Practice Set B

50 MCQs · 40 minutes

QUESTION 51Costing & Lean Systems

Contribution per unit equals:

Select the best answer for question 51
Explanation / उत्तर की व्याख्या

Correct answer: D — Selling price minus variable cost per unit.

Contribution per unit is selling price less variable cost and contributes towards fixed cost and profit.

QUESTION 52Costing & Lean Systems

Break-even volume in units can be calculated as:

Select the best answer for question 52
Explanation / उत्तर की व्याख्या

Correct answer: C — Fixed cost / contribution per unit.

At break-even, total contribution equals fixed costs, so units = fixed costs ÷ unit contribution.

QUESTION 53Costing & Lean Systems

Which cost is typically fixed within a relevant short-run activity range?

Select the best answer for question 53
Explanation / उत्तर की व्याख्या

Correct answer: B — Monthly factory rent.

Rent generally does not vary with each unit over a relevant range, unlike direct variable costs.

QUESTION 54Costing & Lean Systems

Marginal costing focuses on distinguishing:

Select the best answer for question 54
Explanation / उत्तर की व्याख्या

Correct answer: A — Variable and fixed costs.

Marginal costing separates variable costs from fixed costs and uses contribution for decision-making.

QUESTION 55Costing & Lean Systems

A favourable direct-material price variance means:

Select the best answer for question 55
Explanation / उत्तर की व्याख्या

Correct answer: D — Actual purchase price is lower than standard, holding quantity constant.

A lower actual price than the standard creates a favourable price difference for actual quantity acquired.

QUESTION 56Costing & Lean Systems

Just-in-Time inventory management principally aims to:

Select the best answer for question 56
Explanation / उत्तर की व्याख्या

Correct answer: C — Reduce inventory and produce or obtain inputs when needed.

JIT reduces excess stock and waiting by synchronising supply with production demand, though resilience is important.

QUESTION 57Costing & Lean Systems

Kaizen is best associated with:

Select the best answer for question 57
Explanation / उत्तर की व्याख्या

Correct answer: B — Continuous incremental improvement.

Kaizen emphasises ongoing small improvements supported by employee involvement and feedback.

QUESTION 58Costing & Lean Systems

In the 5S workplace method, the first S (Seiri) means:

Select the best answer for question 58
Explanation / उत्तर की व्याख्या

Correct answer: A — Sort.

The 5S method begins with sorting necessary from unnecessary items in the workplace.

QUESTION 59Costing & Lean Systems

Fixed cost ₹1,80,000; price ₹150; variable cost ₹90. Break-even units:

Select the best answer for question 59
Explanation / उत्तर की व्याख्या

Correct answer: D — 3,000.

Contribution = 150−90 = ₹60; break-even = 1,80,000/60 = 3,000 units.

QUESTION 60Costing & Lean Systems

Unit selling price ₹200 and unit variable cost ₹130. Contribution margin ratio:

Select the best answer for question 60
Explanation / उत्तर की व्याख्या

Correct answer: C — 35%.

Contribution ₹70; contribution margin ratio = 70/200 ×100 = 35%.

QUESTION 61Companies Act, 2013

Which Companies Act chapter contains provisions on prospectus and allotment of securities?

Select the best answer for question 61
Explanation / उत्तर की व्याख्या

Correct answer: B — Chapter III.

Chapter III addresses prospectus and allotment of securities; consult the Act for exact sections and exceptions.

QUESTION 62Companies Act, 2013

Provisions concerning share capital and debentures are primarily in:

Select the best answer for question 62
Explanation / उत्तर की व्याख्या

Correct answer: A — Chapter IV.

Chapter IV covers share capital and debentures in the Companies Act, 2013.

QUESTION 63Companies Act, 2013

The chapter on declaration and payment of dividend is:

Select the best answer for question 63
Explanation / उत्तर की व्याख्या

Correct answer: D — Chapter VIII.

Chapter VIII sets out the framework relating to declaration and payment of dividends.

QUESTION 64Companies Act, 2013

Audit and auditors under the Companies Act, 2013 are primarily addressed by:

Select the best answer for question 64
Explanation / उत्तर की व्याख्या

Correct answer: C — Chapter X.

Chapter X concerns audit and auditors, including appointment, duties and related requirements.

QUESTION 65Companies Act, 2013

Appointment and qualifications of directors are primarily covered by:

Select the best answer for question 65
Explanation / उत्तर की व्याख्या

Correct answer: B — Chapter XI.

Chapter XI addresses appointment and qualifications of directors.

QUESTION 66Companies Act, 2013

Meetings of the Board and its powers are principally dealt with in:

Select the best answer for question 66
Explanation / उत्तर की व्याख्या

Correct answer: A — Chapter XII.

Chapter XII governs meetings of the Board and its powers.

QUESTION 67Companies Act, 2013

NCLT and NCLAT are addressed in which Companies Act chapter?

Select the best answer for question 67
Explanation / उत्तर की व्याख्या

Correct answer: D — Chapter XXVII.

Chapter XXVII provides for the National Company Law Tribunal and the National Company Law Appellate Tribunal.

QUESTION 68Companies Act, 2013

Which of the following is ordinarily associated with a company’s annual general meeting?

Select the best answer for question 68
Explanation / उत्तर की व्याख्या

Correct answer: C — Members consider prescribed annual business.

An AGM is a members’ meeting at which legally prescribed ordinary and special business may be considered.

QUESTION 69Companies Act, 2013

A company director has a duty under Section 166 broadly to:

Select the best answer for question 69
Explanation / उत्तर की व्याख्या

Correct answer: B — Act in good faith for company objects and members, subject to law.

Section 166 describes directors’ duties, including good faith, reasonable care and avoidance of improper conflicts.

QUESTION 70Companies Act, 2013

An independent director is primarily expected to contribute:

Select the best answer for question 70
Explanation / उत्तर की व्याख्या

Correct answer: A — Objective oversight and independent judgment.

Independent directors support board oversight and challenge, within the Companies Act and governance framework.

QUESTION 71Pension Products & Investment

What is inflation risk for a retiree receiving an unchanged nominal pension?

Select the best answer for question 71
Explanation / उत्तर की व्याख्या

Correct answer: D — Purchasing power falls as prices rise.

When nominal income is fixed and prices rise, purchasing power declines.

QUESTION 72Pension Products & Investment

An asset allocation decision specifies:

Select the best answer for question 72
Explanation / उत्तर की व्याख्या

Correct answer: C — Proportions invested across asset classes.

Asset allocation distributes retirement savings among classes such as equities, debt and other permitted assets.

QUESTION 73Pension Products & Investment

Life annuity payments generally continue:

Select the best answer for question 73
Explanation / उत्तर की व्याख्या

Correct answer: B — For the annuitant’s lifetime subject to contract.

A life annuity provides contractual payments over the annuitant’s life; different variants address survivors or guarantee periods.

QUESTION 74Pension Products & Investment

Which scheme is designed for eligible subscribers seeking a prescribed minimum pension under its conditions?

Select the best answer for question 74
Explanation / उत्तर की व्याख्या

Correct answer: A — Atal Pension Yojana.

APY is a pension scheme with specified benefit options subject to eligibility and the applicable rules.

QUESTION 75Pension Products & Investment

A pension saver approaching retirement may review duration and equity risk mainly to:

Select the best answer for question 75
Explanation / उत्तर की व्याख्या

Correct answer: D — Align portfolio risk with withdrawal horizon.

Time horizon, liabilities and risk capacity influence an appropriate retirement asset mix.

QUESTION 76Artificial Intelligence & Machine Learning

In supervised learning, a model is usually trained with:

Select the best answer for question 76
Explanation / उत्तर की व्याख्या

Correct answer: C — Labelled input-output examples.

Supervised learning uses labelled examples to learn a mapping for prediction or classification.

QUESTION 77Artificial Intelligence & Machine Learning

Clustering customers into groups without predefined labels illustrates:

Select the best answer for question 77
Explanation / उत्तर की व्याख्या

Correct answer: B — Unsupervised learning.

Clustering discovers structure in unlabelled data and is a common unsupervised-learning task.

QUESTION 78Artificial Intelligence & Machine Learning

Overfitting occurs when a model:

Select the best answer for question 78
Explanation / उत्तर की व्याख्या

Correct answer: A — Memorises training idiosyncrasies and generalises poorly.

An overfit model learns noise or peculiarities of the training set, producing weaker performance on unseen cases.

QUESTION 79Artificial Intelligence & Machine Learning

Cross-validation is most useful for:

Select the best answer for question 79
Explanation / उत्तर की व्याख्या

Correct answer: D — Estimating out-of-sample performance across data splits.

Cross-validation divides data into training-validation folds to assess generalisation and select models.

QUESTION 80Artificial Intelligence & Machine Learning

Which is an example of natural-language processing?

Select the best answer for question 80
Explanation / उत्तर की व्याख्या

Correct answer: C — Classifying customer grievance text by topic.

NLP systems analyse or generate human language, including categorisation, sentiment and summarisation.

QUESTION 81Artificial Intelligence & Machine Learning

Sentiment analysis attempts to detect:

Select the best answer for question 81
Explanation / उत्तर की व्याख्या

Correct answer: B — Attitudes or emotional tone in text.

Sentiment analysis classifies expressed polarity or emotion, although context and sarcasm can reduce reliability.

QUESTION 82Artificial Intelligence & Machine Learning

Data leakage in predictive modelling means:

Select the best answer for question 82
Explanation / उत्तर की व्याख्या

Correct answer: A — Training uses information unavailable at actual prediction time.

Leakage contaminates training or validation with future or target-related information, inflating apparent accuracy.

QUESTION 83Artificial Intelligence & Machine Learning

A large language model may generate plausible but false citations. This is often called:

Select the best answer for question 83
Explanation / उत्तर की व्याख्या

Correct answer: D — Hallucination.

Language-model hallucination refers to generated content unsupported by actual evidence, requiring verification.

QUESTION 84Artificial Intelligence & Machine Learning

A responsible AI approach to a pension-customer chatbot should include:

Select the best answer for question 84
Explanation / उत्तर की व्याख्या

Correct answer: C — Privacy safeguards, human escalation and factual source verification.

Sensitive financial services need privacy protection, transparency, escalation and verifiable responses.

QUESTION 85Artificial Intelligence & Machine Learning

Reinforcement learning broadly trains an agent through:

Select the best answer for question 85
Explanation / उत्तर की व्याख्या

Correct answer: B — Interactions and reward signals.

Reinforcement learning optimises policies based on rewards from interaction with an environment.

QUESTION 86Media, Marketing & Communication

Market segmentation involves:

Select the best answer for question 86
Explanation / उत्तर की व्याख्या

Correct answer: A — Dividing a broad market into groups with shared characteristics.

Segmentation identifies meaningful groups to tailor appropriate services or communication strategies.

QUESTION 87Media, Marketing & Communication

The marketing mix traditionally includes:

Select the best answer for question 87
Explanation / उत्तर की व्याख्या

Correct answer: D — Product, price, place and promotion.

The classic 4Ps are product, price, place and promotion.

QUESTION 88Media, Marketing & Communication

Micro-targeting raises a particular regulatory communication concern about:

Select the best answer for question 88
Explanation / उत्तर की व्याख्या

Correct answer: C — Privacy, fairness and manipulation.

Highly granular targeting can create privacy and fairness risks, particularly with sensitive behavioural data.

QUESTION 89Media, Marketing & Communication

Media convergence refers to:

Select the best answer for question 89
Explanation / उत्तर की व्याख्या

Correct answer: B — Blending of previously separate media formats and channels through digital technologies.

Convergence describes overlapping distribution, content and communication functions across media.

QUESTION 90Media, Marketing & Communication

The digital divide refers to unequal:

Select the best answer for question 90
Explanation / उत्तर की व्याख्या

Correct answer: A — Access to and ability to use digital technology.

Digital inclusion depends on connectivity, devices, affordability, literacy and accessibility.

QUESTION 91Media, Marketing & Communication

Active listening in a grievance conversation involves:

Select the best answer for question 91
Explanation / उत्तर की व्याख्या

Correct answer: D — Clarifying, paraphrasing and attending to the speaker.

Active listening checks understanding through attention, questions, paraphrase and constructive feedback.

QUESTION 92Media, Marketing & Communication

Which metric most directly indicates the share of visitors taking a desired action?

Select the best answer for question 92
Explanation / उत्तर की व्याख्या

Correct answer: C — Conversion rate.

Conversion rate is the number completing the target action divided by the relevant visitor or audience base.

QUESTION 93Media, Marketing & Communication

A customer persona is generally:

Select the best answer for question 93
Explanation / उत्तर की व्याख्या

Correct answer: B — A research-informed representation of a target user group.

Personas synthesise user needs, contexts and behaviours and should be based on evidence rather than stereotypes.

QUESTION 94Media, Marketing & Communication

For public financial-literacy messaging, the clearest practice is to:

Select the best answer for question 94
Explanation / उत्तर की व्याख्या

Correct answer: A — Use plain language and disclose risks, limits and conditions.

Accessible, accurate and balanced messages help people understand pension choices without misleading claims.

QUESTION 95Media, Marketing & Communication

Which response best demonstrates constructive conflict resolution?

Select the best answer for question 95
Explanation / उत्तर की व्याख्या

Correct answer: D — Restate the issue, identify interests and agree on next steps.

Good resolution uses neutral listening, fact gathering, reasonable options and a clear agreed action plan.

QUESTION 96Economics & Monetary Applications

A price ceiling set below competitive equilibrium often creates:

Select the best answer for question 96
Explanation / उत्तर की व्याख्या

Correct answer: C — Excess demand or shortage.

A binding price ceiling can raise quantity demanded while discouraging quantity supplied, causing shortage.

QUESTION 97Economics & Monetary Applications

Price elasticity of demand measures responsiveness of:

Select the best answer for question 97
Explanation / उत्तर की व्याख्या

Correct answer: B — Quantity demanded to a price change.

Own-price elasticity is percentage change in quantity demanded divided by percentage change in price.

QUESTION 98Economics & Monetary Applications

An expansionary fiscal policy might involve:

Select the best answer for question 98
Explanation / उत्तर की व्याख्या

Correct answer: A — Higher public spending or lower taxes, other things unchanged.

Expansionary fiscal measures seek to support aggregate demand through spending and tax adjustments.

QUESTION 99Economics & Monetary Applications

In the Keynesian consumption function C = a + bY, b usually represents:

Select the best answer for question 99
Explanation / उत्तर की व्याख्या

Correct answer: D — Marginal propensity to consume.

The coefficient b measures the change in consumption per unit change in disposable income.

QUESTION 100Economics & Monetary Applications

A depreciation of the domestic currency may, other things equal:

Select the best answer for question 100
Explanation / उत्तर की व्याख्या

Correct answer: C — Make exports cheaper to foreign buyers and imports costlier domestically.

Currency depreciation changes relative prices, but volumes and the trade balance also depend on elasticities and contracts.

Exam-oriented English writing workshop

Official Phase II Paper 1: English descriptive, 3 tasks, 100 marks, 60 minutes. These original exercises are practice prompts, not official questions. Write in a plain text editor under a timer, then use the self-check rubric.

  1. Analytical essay (30 min): Should retirement preparedness form part of financial literacy at school level? Develop a balanced, evidence-aware argument, considering informal workers.
  2. Formal communication (15 min): Draft an email from a pension-scheme customer service team explaining how a subscriber can resolve an unresolved service request using an official grievance channel. Avoid inventing statutory response times.
  3. Précis (15 min): Summarise this passage in about one-third its length: “Pension literacy requires more than knowing the name of a scheme. A saver must understand how regular contributions interact with investment performance, fees, time horizon and withdrawals. A transparent grievance process builds trust, while plain-language statements help citizens make informed choices. For informal workers, irregular income adds another obstacle. Digital convenience can expand access, but assisted services remain necessary for people who face language or connectivity barriers.”
Open the 10-point self-check rubric

Check (1) task fulfilment, (2) accurate facts, (3) logical structure, (4) clear paragraphs, (5) concise sentences, (6) grammar, (7) punctuation, (8) professional tone, (9) appropriate introduction/conclusion and (10) completion within the allotted time. No automated written evaluation is claimed.

Continue preparation with CrackTarget

Do not spend all your preparation time on MCQs: the separate descriptive English paper carries one-third of the Phase II written-test weight. Practise the three writing tasks after completing both sets.

PFRDA recruitment hub Phase II strategy Pension-sector notes PFRDA official recruitment notice

Source notes and integrity

Questions and explanations are original educational practice material, not official previous-year questions or official answer keys. Check the latest official instructions for revised dates, statutes and exam conditions.

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