Privacy Policy

Privacy Policy • CrackTarget
LAST UPDATED: JUNE 26, 2026

Privacy Policy

How we collect, use, and protect your personal information

At CrackTarget, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit cracktarget.com, register for an account, purchase courses, access Mock Test Series, or use any of our free or paid study materials and services.

By using our website or services, you consent to the practices described in this Privacy Policy.

01

Information We Collect

Personal Information

We collect information you provide directly, such as:

  • Name, email address, phone number
  • Account credentials and profile information
  • Payment details (processed securely via third-party gateways)
  • Information submitted through forms, inquiries, or support requests

Usage & Technical Data

  • Device information, browser type, IP address
  • Pages visited, time spent, Mock Test performance data
  • Cookies and similar tracking technologies
02

How We Use Your Information

We use your information for the following purposes:

  • To create and manage your account and provide access to free/paid study materials and Mock Test Series
  • To process payments and deliver purchased courses or services
  • To respond to your inquiries, provide customer support, and resolve grievances
  • To send important updates, exam-related notifications, and (with your consent) promotional content
  • To analyze usage patterns and improve our website, content, and user experience
  • To comply with legal obligations under Indian laws (IT Act, DPDP Act, etc.)
03

Legal Basis for Processing (DPDP Act)

We process your personal data based on:

  • Your explicit consent (for marketing and non-essential communications)
  • Performance of a contract (when you purchase courses or access paid services)
  • Legitimate interests (improving services, fraud prevention)
  • Legal obligations under applicable Indian laws

You can withdraw consent at any time by contacting us. Withdrawal will not affect processing already carried out.

04

Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

  • Trusted service providers (payment gateways, hosting, email services) who are contractually bound to protect your data
  • Legal authorities when required by law, court order, or government request under the Information Technology Act, 2000 or other applicable laws
  • In case of business transfer or merger (with appropriate safeguards)
05

Data Security

We implement reasonable technical and organizational security measures in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 to protect your data from unauthorized access, disclosure, or loss.

While we take strong precautions, no online system can guarantee 100% security. We encourage you to use strong passwords and keep your account credentials confidential.

06

Your Rights Under Indian Law

As per the Digital Personal Data Protection Act, 2023 and other applicable laws, you have the right to:

  • Access and obtain a copy of your personal data we hold
  • Correct or update inaccurate information
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for processing (where consent is the basis)
  • Opt out of marketing communications at any time
  • Raise a grievance with our designated Grievance Officer
07

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide our services, or as required by law (including tax, legal, and regulatory requirements). When data is no longer needed, it is securely deleted or anonymized.

08

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, analyze traffic, and improve our services. You can control cookie settings through your browser. Disabling certain cookies may affect website functionality.

09

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top indicates the current version. We encourage you to review this policy periodically. Continued use of the website after updates constitutes acceptance of the revised policy.

Contact & Grievance Redressal

We take your privacy seriously and are committed to resolving any concerns promptly.

Grievance Officer
Shambhu Nath Mishra

We aim to acknowledge grievances within 48 hours and resolve them in accordance with the Digital Personal Data Protection Act, 2023 and applicable regulations.

If you have any questions about this Privacy Policy or how we handle your data, please contact our Grievance Officer using the details above.

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